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FAQs
  • what is a 'landing page' website?
    A landing page is a standalone or simple one page website that a person "lands" on after clicking through from an email, ad, or social media. Once they're on your landing page, people are encouraged to take action, such as joining your list or buying your products.
  • what is an 'informational' website?
    An informational website provides valuable information to its users on a particular subject or topic without the intention of selling products or services. These websites do not collect any type of payment or financial information from visitors. Examples include blogs, news websites, educational websites, research websites, government websites, and non-profit organization websites. These websites are created with the intention of providing helpful information to their users, and they often contain a variety of resources that users can access for free.
  • what is an 'e-Commerce' website?
    A website that allows people to buy and sell physical goods, services, and digital products online rather than at a brick-and-mortar or physical location. Through an e-commerce website, a business or individual can process orders, accept payments, manage shipping, logistics, analytics, and more.
  • what is website hosting and do you cover that cost?
    Website hosting allows individuals and businesses to make their website accessible on the internet. Website hosting providers store the website's files, data, and other content on servers that are connected to the internet. This makes it possible for anyone with an internet connection to access the website by typing its domain name into a web browser. Website hosting can be purchased from a variety of providers who offer different types of hosting plans and features to meet the needs of different websites (Wix, Square Space, WordPress, Spotify, etc.,) We are responsible for the design and development of your website (see our packages and prices here); therefore, this does not include pricing for a Wix Premium Plan, Domain, Hosting, Custom Email, Subscriptions, and/or Ascend plans. Please click here for information on Wix plans and pricing.
  • do website packages include SEO?
    Yes, our website packages include basic SEO optimization for all website projects. This includes the implementation of meta tags, title tags, and other fundamental SEO elements to help improve your website's visibility on search engines. However, if you require more in-depth SEO services, we offer add-ons within our proposal. These add-ons may include keyword research, competitor analysis, content optimization, and more. We will tailor a custom package for your website based on your specific needs and goals. Once we complete your project, you will receive a guide for SEO Best Practices to continue to upkeep and enhance SEO for your website! Learn more about our website packages.
  • does a package include ongoing website maintenance?
    No, however, our packages do include 30-day post launch support. And we do offer monthly and quarterly maintenance retainer plans upon request.
  • how much does it cost to work with you?
    Every project is unique, so we always like to schedule an introduction call to meet and discuss in detail your unique design needs, business goals, and see if we are the right team for you. In general, your project will fall into one of the website packages listed on our website services page that also shows the starting price of each package.
  • I'm ready to book, now what?
    Yay, we are so excited to meet you! The first step is to complete our client inquiry form. From there you will receive a link to schedule your first design consult with us where we will get to know each other, your business and goals, your website design needs and make sure we’re the right team for each other.
  • how soon can you begin?
    Our availability varies throughout the year, however, we typically book projects 2-3 weeks in advance. We will have a better understanding of projected start date after our discovery call.
  • do you offer payment plans?
    We understand that working with a professional designer can be a significant, yet valuable investment. Therefore, we work to make payments as simple as possible for our clients. Most projects are paid in two installments, while larger projects can be broken down into 3 or 4 payments. All payments are due before the completion of your project.
  • do you issue refunds?
    No, we do not as we have to compensate for time spent on projects. However, you will not be required to pay the final installment and we will cease all work.
  • is this for me?
    We designed this service for small business owners (both product and service based) to map out your content strategy for you so that you aren’t left feeling lost and overwhelmed, but instead you know exactly what platform you’re posting to, why you’re posting there, and so that you'll always know what the next steps in your plan are.  This strategy will be aligned with your business goals and objectives and help to increase your online presence (brand awareness) and simultaneously SEO (search engine optimization). 
  • how will this help?
    Most importantly, this service will help bring clarity to you and your content strategy. We'll help you turn your brand voice into a consistent message you can share on social media – and develop the strategy and systems you need to make sure it's heard. Whether you decide to implement this plan today or you simply want a roadmap that you can teach to your Social Media Manager and/or use to train your team – this blueprint will provide you the clarity you and your team need so that everyone is clear and all on the same page in how to use your content strategy and social media to meet your business' goals.
  • what is included?
    Most often, trainings are delivered with a mix of 1:1 video calls, pre-recorded video content, PDFs, templates, and tools (which come in the format of Google Sheets). Each deliverable will have more specific details.
  • how do I start?
    Fill out the form and we will schedule a call to answer a few questions and we'll deliver a customized content strategy based on your position, goals, and resources!
  • is there a refund policy?
    While deposits are non-refundable, we prioritize your success and happiness - if you're not completely satisfied with our service within 10 days, we offer a partial refund.
  • I'm interested, but I have a few more questions before I invest - what should I do?
    If you have more questions, we encourage you to send us an email at hello@vznayres.com; we will be more than happy to answer any questions you may have and provide you with the information you need to make an informed decision. Additionally, we can schedule a discovery call with one of our experts to further discuss your needs and provide you with more information if necessary.
  • what is SEO?
    Search engine optimization (SEO) aims to improve your website's position in search results pages (SERPs). This helps to drive more traffic to your site when a visitor comes across your website in search results and decides to click on the URL to view more. SEO integration ensures that your website is fully optimized to be indexed by search engines. Essentially, this tells a search engine like Google that there is a new website published on the internet that needs to be crawled/indexed. Check out our blog Everything you need to know about SEO for more.
  • why is my website not appearing on the first page of Google?
    You are competing with hundreds of thousands of other businesses like yours who are also looking to be on the first page of Google. To move up to the third, second, or even first page of Google takes time and a lot of continuous effort. To rank high in search results, or to be number one on Google, there are various factors to keep in mind especially as most tactics to improve SEO take place off your website (such as social media). SEO integration ensures that your website itself is fully optimized to be indexed by search engines - (this tells search engines or lets Google know that there is a new website published on the internet that needs to be crawled/indexed). However, because you are a new website - it takes time to build SEO to rank on page one, two, or even three of search results. There are some things that you can do to improve SEO on your website so eventually you do appear on page one. For example: blog posts social media content creation articles TV appearances
  • why does my business/website need SEO?
    SEO is essential for several reasons: improve visibility and traffic: SEO helps you to improve your website's visibility in search engine results pages (SERPs), which can increase website traffic. By optimizing website content and structure for search engines, your website can appear higher in search results, making it easier for potential customers to find you. increase credibility and trust: when a website appears at the top of search results, it is seen as more credible and trustworthy by potential customers. better user experience (UX): SEO involves optimizing a website's structure, content, and other elements to improve the user experience. By doing this, businesses can create a better experience for their visitors, which can lead to increased engagement, repeat visits, and ultimately more conversions. cost-effective marketing: compared to other marketing channels, (such as paid advertising), SEO can be a cost-effective way to attract new customers. While there is an initial investment required to optimize a website for search engines, the long-term benefits can be significant. Learn more about how to optimize your website for search engines here.
  • do website packages include SEO?
    Yes, our website packages include basic SEO optimization for all website projects. This includes the implementation of meta tags, title tags, and other fundamental SEO elements to help improve your website's visibility on search engines. However, if you require more in-depth SEO services, we offer add-ons within our proposal. These add-ons may include keyword research, competitor analysis, content optimization, and more. We will tailor a custom package for your website based on your specific needs and goals. Once we complete your project, you will receive a guide for SEO Best Practices to continue to upkeep and enhance SEO for your website! Learn more about our website packages.
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